Terms & Conditions

Return Policy

If the order was prepaid by credit card / debit card, we offer our valued customers a cash refund service on their bank card or through other available payment methods. In the event of a return

And the payment method was cash on delivery, the customer has the right to refund from our branches or by transferring to the customer's bank account or the mobile companies' electronic wallet. On our website, the customer is not entitled to request the amount in cash again. The refund does not include shipping and handling fees *

Exchange and Return Policy

You can replace the item or return it for a cash refund within 14 days of receiving it as long as it is in its condition, provided that the invoice is available and the item has not been used or unloaded.

Some products have different policies or requirements associated with their manufacturers and agents

Shipping Policy

Our working days are from Saturday to Thursday only, weekends and public holidays are not included. It varies according to the option

Selected Delivery: Home Delivery Service: Delivery time starts from the day you place your order until the day one of our delivery assistants tries to deliver it to you for the first time.

Pick up from store: Pick up time starts from the day you place your order until you receive our call to pick up your order from the selected store.